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Instabot Chat System Deployment

Property Value
Project Name Instabot Chat System Deployment
Description Deployment of a chat bot system to MY Portal and related support websites for providing self-help information to employees and students.
Start Date 11/07/2018
Status in progress
End Date

Project Updates

Date User Comments
2019-09-06 08:23:55 Soumya Parisa 9/5/2019 - Link scanning issues resolved. Report has been reviewed and provided to staff for replacing links in Helpdesk KB articles.
2019-08-19 10:23:01 Soumya Parisa 8/12/2019 - Working to resolve link issues in TeamDynamix KB articles prior to launching bot with TDX KB integration. Resolving issues scanning articles that require authentication.
2019-08-19 10:22:25 Soumya Parisa 5/2/2019 - Instabot integration with TeamDynamix KB articles demonstrated
2019-08-19 10:22:11 Soumya Parisa 11/16/2018 - Instabot deployment code added to the preview version of my.troy.edu
2019-08-19 10:21:36 Soumya Parisa 11/14/2018 - Product training call with the vendor.
2019-08-19 10:21:18 Soumya Parisa 11/9/2018 - Initial version of the chat bot provided for internal review.
2019-08-19 10:21:10 Soumya Parisa 11/6/2018 - Kick off meeting with product vendor
2019-08-19 10:11:14 Soumya Parisa Changed start date from "11/26/2018" to "11/7/2018"